We and Independence of Pakistan

Mr. President, Pakistanis, and Friends:
Thank you so much for inviting me to speak at this forum. Honestly, I am flattered to address a wonderful audience hailing from a cultured Pakistani community. I am here to talk on the subject relevant to Independence Day of Pakistan. Kindly take my frank comments and objective analysis as coming from a concerned Pakistani and not as official statement or government policy.

Mr. President, Brothers and Sisters, I have the reason to believe that the Movement for Freedom of Pakistan was kindled by Haider Sultan of Mysore (you may recognize him as father of Tipu Sultan). Allama Muhammad Iqbal provided a new impetus to this Movement and a thought through vision was thus set. This vision was no different from what was ordained in Qur’an al-Karim (Surah 109 – Al-Kafirun).

The spirit that culminated the movement for freedom sought a separate homeland for Muslims where its citizens would have freedom to live a way of life according to Islam—i.e., freedom to work, freedom to organize; and freedom of analogous choices. Under the vibrant leadership of Quaid-e-Azam Muhammad Ali Jinnah, this freedom was eventually accomplished exactly 57 years before on Aug 14, 1947. This was no small achievement. This freedom was not given; it was taken and at a considerably high price. The ticket to freedom was purchased with the blood of our brothers, sisters, fathers and mothers. The Hindu and Sikh carnage of our Muslim youth turned out to be a dark part of freedom movement. We witnessed train loads of dead bodies arriving at Lahore Railway Station as an authorization for the price we paid for freedom. We cannot and must not forget this price.

I am proud to be a member of the nation that paid high price. Just the same, I feel guilty for failing to remember what was sacrificed; what was conceded. Consciously or unconsciously, nevertheless, we forgot the sky-scraping price paid for freedom; we forgot for we didn’t bother to recognize the role and responsibilities this freedom brought along. We failed to remember that the freedom had to be refreshed by the manure of our blood to keep its flame alive. We successfully but wrongly exercised our right to freedom for freedom from responsibility. We started pillaging our own country. Instead of giving our blood to sustain freedom, we came out to eat the vitals of nationhood. The educated elite left the country to benefit Europe and America and thus the selfish leadership was let out for robbing its own land.

The word 'freedom' means for me not a point of departure but a genuine point of arrival. The point of departure is defined by the word 'order.' Freedom cannot exist without the concept of order. We lost the order, stability, and harmony and thus transformed into a crowd of individuals engaged in a race for loot and serving personal interests.

Freedom is not choosing, Mr. President, Brothers and Sisters, that is merely the move that we make when all is already lost. Freedom is knowing and understanding and respecting things quite other than ourselves. By attempting to avoid the responsibility for our own behavior, we gave away our power to selfishness, narcissism, and smugness. In this way, we escaped from freedom. And most tyrannically we started believing that the vision enshrined by the Pakistan Movement was accomplished and our mission completed.

We were supposed to integrate the vision of Pakistan into our life, making it hard to put off or drop our highest priorities. Such focusing could provide us a framework for all parts of our life. Unfortunately, it could not happen and consequently today we fall short of spirits analogous to an independent nation.

The most important role of vision in our national life was that it could give focus to human energy. To enable everyone concerned with Pakistan to see more clearly what’s ahead of him or her. For this purpose, our leadership could convey a vision. Implicitly and explicitly, this is not done.

Imagine watching a slide show when the projector is out of focus. How would you feel if you have to watch blurred, vague, and indistinct images for an entire presentation? Today we face a similar situation in Pakistan. We are unaware of our future. People are expressing frustration, impatience, confusion, anger, and even nausea. Undoubtedly, the leaders with the fingers on focus button had the responsibility to focus the projector. They have utterly failed in their responsibilities. Thus without any direction and without a roadmap, Pakistan continues to lurch around, getting off course and ending up in places it never wanted to go to. Had Pakistan maintained a vision, its distractions would have been minimal and our national life would have been spent in a meaningful way. Thus it would have regained control over our life and no longer felt like wasting time.

Even after 57 years we have failed to learn to make our motivating vision important. This would have helped us in carrying out the goals with passion and energy; giving a focused meaning to a solid foundation to work from.

Mr. President and honorable Friends: Brain drain from Pakistan caused dangerous holes in political, bureaucratic and corporate leadership. They were nevertheless filled by selfish, corrupt and false leadership. Thus this corrupt lot steered Pakistan to the destination which we all witness today with confusion and loss of nerve.

Those Pakistanis who can afford, send their children to Europe and America for higher studies. It is unfortunate that such Pakistanis after completing their studies do not return to Pakistan. Since one in three Pakistani professionals will like to live outside Pakistan, Pakistani universities are actually training one third of their graduates for export to the developed nations. We are thus operating one third of Pakistani universities to satisfy the manpower needs of Great Britain and the United States. Stated differently, the Pakistani education budget is nothing but a supplement to the American or British education budgets. In essence, Pakistan is giving developmental assistance to the wealthier western nations, which makes the rich nations richer and the poor Pakistan poorer.

It is the best and brightest that can emigrate, leaving behind the weak and less imaginative. We cannot achieve long-term economic growth by exporting our human resource. In the new world order, people with knowledge drive economic growth. We talk a lot of poverty alleviation in Pakistan. But who is going to alleviate the poverty? Or the uncreative bureaucracy that created poverty? Hypothetically, the most talented should lead the people, create wealth and eradicate poverty and corruption. You are highly educated lot. Your country, your roots needed you. You should have gone back to Pakistan and played a role in the reconstruction of Pakistan. You should have applied what you have learned, practiced or observed here. Alas! It could not happen and Pakistan could not benefit from your rare skill and exceptional expertise.

In theory, overseas Pakistanis are morally obliged to return back home. In truth, it is unrealistic thinking that that a Pakistani professional will resign from his $60,000 a year job to accept a $3,000 a year job in Pakistan. A more meaningful question will be to ask: What measures can be taken to entice Pakistanis leaving abroad to return home and what can be done to discourage those professionals in Pakistan to remain in Pakistan?

The brain-drain seriously affects the quality and delivery of public and private services there are two obvious solutions (a) make it worthwhile for highly-trained professionals to stay and (b) replace them with competent locals at a rate as fast or faster than their departure brain train.

Another solution is to devise strategies of brain gain. These can take the development of a brain gain network. Pakistan is not effectively encouraging the use of its diaspora in contributing to development at home (for example, 80 per cent of recent foreign investment in the People's Republic of China came from overseas Chinese). The brain gain network can help in the promotion of joint research and teaching posts, the use of medical specialists in periodic return visits, short-term training assignments and even systematic professional and research collaboration on electronic networks. These could be effective ways of harnessing the skills of some of the distinguished scientists, medics, artists and educators with Pakistani origins living abroad.

With good employers, attractive working conditions, improved telecommunications and the entrepreneurial climate in India today, young professionals are moving back and strengthening the economic sector. Then IT professionals in India are quite often paid in foreign currency at international rates to prevent brain drain and hence exports of Indian software industry is now in the range of $10 billion.

Pardon me on going off track.

After the death of Quaid-e-Azam, we have allowed corruption to creep into our society as a way of life. Thus, we have become desensitized to corruption and our moral judgment is impaired. Even worse, at each step along the way, we eliminated Islamic injunctions from our lives and culture.

I feel highly embarrassed to pronounce that even after 57 years of independence we could not eradicate corruption. It is today deeply embedded in the political culture and poverty of Pakistan. Regulatory bodies are particularly vulnerable to corruption as they have the power to make key decisions on profit-making activities. Corrupt regulatory bodies are thus dangerously impeding economic development.

Prevalence of corruption in various political regimes has been the main cause of their downfall.

New attitudes, better financial systems, prosecution of the guilty, better management of affairs and real accountability to the people … this should be the agenda for change. In taking it forward, the leading role must obviously be taken by the people and Government. But tackling corruption effectively requires a real focus, coordinated action and shared responsibility. Everyone’s energies must be thrown behind this anti-corruption strategy. It is the key to a better future for the people of Pakistan.

Mr. President and Friends: Allow me to take your attention for a peep into ancient history. As in the experience of all other civilizations it can be with us if we do not recognize the principles for survival. If we failed to learn from history and recognize the future trends, we will eventually go back into darkness from whence we came, and we the people who got freedom 57 years before will perish from the earth.

If you retrace your thoughts back to where there were those old civilizations, some five or six thousand years ago, the Egyptians, you will find that they were very intelligent, highly advanced but through corruption, selfishness, prejudice and moral degradation they went into the debris of ancient history. We, in this advanced civilization, are representing similar predilections, can also follow the same destiny and go back into the dark age from whence we came.

Egyptian civilization has been forgotten. It went down, not only mentally, scientifically, intellectually, but also physically, to let us see and know that those who go down mentally and do not alter their ways also go down physically.

After the Independence, we lost our vision and subsequently transformed into one of the corrupt nations worldwide, all the nasty crimes once akin to the West now dominate our national life, and last but not the least each individual of Pakistan seems to be on the looting binge. Instead of contributing our role in nation building, we started pillaging our own land. When we are nurturing the same traits that caused extinction of Egyptian Civilization, my mind agitates to ask why then our destiny would be any different?

The societies that sustain physically, mentally, and otherwise are those which undergo a series of divergences in development, much like the branching of a tree. The dynamic people are those who are responsive to issues, essentially open, fast paced, balanced, and tend to survive and prosper on a fairly reliable basis. Problems come to them, but they usually manage to work them out.

The struggling society of Pakistan, contrarily, outdoes the people in narrow areas of endeavor from time to time, and becomes generally more retarded in overall development as time goes by.

Outwardly, we are a developing society. But like a muscular athlete with a terminal cancer, a disease is eating away at us from the inside. A great nation cannot be destroyed from the outside until it falls first from the inside.

No matter how well we might arm ourselves against enemies outside our borders, the greatest enemy is none else but us, who place destructive devices inside our destructive minds, causing us to morally implode, like an imploding building.

Ever since independence in 1947, we have experienced a complete abandonment of our sense of good and evil. The true crisis of our time has nothing to do with monetary troubles, unemployment, or terrorism. The true crisis has to do with the fact that we have lost our way.

If you drop a frog into a pot of boiling water, the frog will immediately jump out. But if you place the frog in a pot of lukewarm water and slowly turn up the heat, the relaxed frog will just swim around, growing accustomed to the increasing warmth until it eventually boils to death. This is what is happening to us and our cultural decay. It is a gradual process that slowly dulls our senses until what was once seen as unacceptable somehow becomes acceptable.

What will remain of civilization and history if the accumulated influence of Islam, both direct and indirect, is eradicated from literature, art, practical dealings, moral standards, and creativeness in the different activities of mind and spirit?

Consequently, a flood of immorality, corruption and violence has entered into our national life, and we have unfortunately been recognized as a culture of death from the womb to the streets. Many of our young people have no concept of the true spirit of Islam; and many are tragically engaged in dying or killing innocents. A sense of hopelessness prevails, a feeling of fear surrounds.

We have forgotten our true nature, divinity, because 'scientifically' it cannot be proved! We are ignorant of true purpose of life. Values like solidarity, natural love, forbearance, compassion, generosity, and altruism do not find any place independent of an 'individual'.

The culture shows signs of degeneration into lawlessness, disease, and want on one hand, and affluence and sense gratification of wanton degree on the other. With this decline in cultural values, ethical values are also eroded. Not one particular field is afflicted with this 'virus of corruption'; all departments of human interaction show the same trend. It is difficult to find an isolated island of purity in the sea of corruption all around.

Ethics is the reflection of cultural health of the society. In course of evolution of human societies, man creates progressive cultural and moral ethos. But then a stage comes when cultural growth slows down for want of fresh ideas. Consequently ethics also remains a mere shadow of its own previous glory. Now it is in search of fresh inputs to spring to new life again. Therefore, when matter is worshiped as supreme and privileges are sought after, ethical decline is not a surprise. The remedy lies in adding spiritual dimension to existing culture and in course evolving a new moral and ethical code for coming generations. Time is still not gone. We can learn lessons from Egyptian civilization or else face extinction. Choice is only ours.

Thank you for listening.
God bless you all.
God bless Pakistan
Asif J. Mir, Organizational Transformation

Reengineering the Politics

Pakistan is a country that runs politics without politicians. And this has remained a major, if not the sole, obstacle against political stability in the country. The conviction of the people suffers from a serious scarcity of politicians with the capacity of perceiving, exploring and exploiting political-democratic opportunities for their necessitous citizens. This scarcity has left Pakistan with the option of practicing politics without politicians. And the result has remained the same: despair, pessimism, cynicism, and neglected pile of problems such as unemployment, poverty and a broken society.

Politics in Pakistan is a ghastly pursuit—what helps one group is thought inevitably to harm another; what benefits one must hurt the other. It is a politics of despondency. In the name of advancing the interests of one's own group, it rejects attempts to educate, pressure, or change the society as a whole, thus accepting the status quo and revealing its essentially conservative nature. It is a politics of defeat and demoralization, of pessimism and narcissism. By seizing as much as possible for one's self and group, it exposes its complete disregard for the whole from which it has separated—the rest of the society. It thus rejects the search for a just and comprehensive solution to social problems. It is fundamentally conservative, working against progressive change and supporting the status quo.

In politics of Pakistan the intent is acquisition of power, and a culture prevails where people as well as the nation have become insensitive to human values and feel no hesitation in trampling over the rights of others. The ambition for power has thus turned out to be the tumbling block for establishing peace, equality and a true sense of fellowship. Such exhortation to goodness and moral superiority will remain in a pious ideal if our political leadership failed to translate it in social and political policies.

As ill luck would have it, the name of the game in Pakistan has become winning the elections and not incessant development and prosperity for all. Consequentially, problems such as unemployment, inflation and rule of law are bumping up and no political entity in Pakistan seems concerned. The only implicit, overt and covert concern is for power.

The manifestos of all political parties are no more than points of etiquette. They lack the power to foster commitment, motivation and clarity of vision and purpose. They do not surround certain principles and processes, which are properly observed in their development and deployment. They fail to connote the manifesto of political parties forming the basis for strategic direction and daily action. They are not developed in ways that they become powerful tools. Our political parties do not adopt the new philosophy, institute leadership, and eliminate slogans and exhortations. They fall short of doing away with personal goals and putting everyone to work to accomplish transformation. This requires leadership and commitment to a common mission, which all political parties lack.

Perhaps Z. A. Bhutto was the first (and the last) to offer a program that ignited the spirits of people. Today’s political organizations, including the party he left behind, lack agenda, harmony with values, inspiration, motivation and the ability to capture the heart and soul of the people. Consequently, whatever deficient programs these parties offer are identical, monotonous and ambiguous. They only differ in phraseology and verbosity.

Manifestos of most major political organizations are substance deficient. Even during a supplementary election recently held in my vicinity, I could not determine the main thrusts of political agendas of the contestant political groups (one candidate supported by a coalition of PPP, MMA, PML-N, Tehrik-e-Insaf while the other represented PML-Q). The entire campaign pivoted around attacks and counter-attacks. I could not even grasp the vision of PML-Q. Different leaders had different interpretations. Regrettably, no political party in Pakistan has a stated vision.

For all our political groups are without the vision people are locked in their past and present and incapable of imagining a future that will be better, they’ve lost hope. Politics has thus become mere “business,” horse-trading, squabbling about power with little sense of the ends to which power is the means. Gaining and holding on to power has become the purpose. For vision is what generates purpose for a society, without vision public life in Pakistan has become a battle of interests, unconstrained by a larger horizon of meaning. By and large, the losers are the powerless and the vulnerable—the luckless people.

By having a manifesto with people’s soul in it, a political party can have continuity. This is one of the major benefits of managing and leading by a manifesto developed by a participative process. It provides a long-term continuity and help leadership to maintain a long-term competitive advantage because it has direction and purpose. And when individual values are harmonized with those of the political enterprise, people work together for common purpose that is deeply felt. They contribute more as a team than individually. Thus the productivity not just gets better it gets dramatically excellent.

Today Pakistan is in dire need of people-service engineers, political-democratic entrepreneurs, and change agents who can dedicate their careers to the job of serving their people in solving their micro and macro-societal needs.

Pakistan needs those political leaders who can yield their personal interests to national interests and have the need of maintaining public accountability; who can keep the political machinery going for the future growth of their political career which is needed by the society; and who can discern that the military is right there seeking and watching out to grab power and impose dictatorship.

The new challenge lays ahead—the challenge to enable society to operate in dynamic balance with the threatening external environment. The nation yearns for leadership capable of providing direction and inspiration needed to survive and prosper into the 21st century. Pakistan desperately needs political re-engineering for driving the nation toward survival and prosperous future.Asif J. Mir, Organizational Transformation

Cutting out the future of Lahore

After a process of evolution our local government system has devolved power at the doorsteps of local communities and as part of this arrangement, Lahore today has an elected Nazim (mayor) and elected council. Lahore is a wonderful city of a great historical interest. Not just the intellectual grandeur of the city is charismatic but also the well-endowed cultural heritage. In the same breath, owing to its fast track urbanization, Lahore lends out and out challenges and opportunities to the Lahore District Nazim, Amer Mahmood. He needs to look and see how to invent Lahore’s future. Implicitly and explicitly, it is high time for making local democracy work for the residents of this old city.

For making Lahore a futuristic city, it needs leadership in action—leadership that anticipates change and harnesses it to positive advantage. The city requires strength in diversity, partnership, and citizen participation, which Amer Mahmood must offer. He needs to innovate, create and lead. The city must have a destiny to sustain. The challenge is to make change our friend, not the enemy.

Amer Mahmood must be deeply involved in making and reviewing policy for transforming Lahore into a city of future. It will work best if he also respects the roles, expertise, and goals that elected and appointed officials bring to city governance. They should sit down together and develop relationships that work in this term. It is also time for the city to take greater responsibility for its economic future.

He should work with the Lahore Chamber of Commerce & Industry to explore how City Government can more effectively participate and partner in shaping Lahore’s economic future. The two institutions can focus on substantial issues and work together on a strategy for change and reform.

For making Lahore a modern city it should welcome the information age while providing ways for people to come together. Besides technology initiatives Amer Mahmood should push off policy initiatives and thus help people connect. This should create opportunities and places for people to gather. The city of Lahore to prosper in the 21st Century needs to improve its capacity to deal successfully with the new international context. The most successful will be closely connected to the rest of the world—through trade, transportation, technology, education, arts and culture. Indeed, the future promises dramatic and significant life style choices for exercise and connection.

Civics of the 21st Century will be more about relationships between people than about structures of government. The key is to get people talking and working together across the boundary lines that traditionally divide and diminish a community.

We expect from Amer Mahmood to offer the leadership that reaches from neighborhood to region to global. There are important and timely opportunities for thinking and acting outside of the box.

We need a new approach to transit in Lahore. Increasing traffic congestion is a fact of life. We cannot build our way out of the problem. Any solution must include improved rapid transit.
Amir Mahmood should plan a process to design a transit system for people to ride. He should develop a passion in making busses work for everyone.

He should also create places worthy of our affection. Indeed, he can create such places. He must take decisive steps for making Lahore as the business, governmental, cultural, and educational center of the 21st Century. For that matter he must take deliberate steps today to shape the future of tomorrow. The best way to do it is to invent future. He must go for it, search out and use the concepts of smart growth and new urbanism.

His task should heave in “leadership in the key of e,” that is, enterprise, environment, education, E-commerce and E-government, and eccentricity. These are the tools by which he can bring benefit to that which is most important—the people—not an extension of global uniformity, but a unique people, in a unique place and made unique by their collective endeavor.

We need a new – a different – local government to continue the task of modernizing Lahore—a new role for a new century. A role that challenges the sense of inevitable decline that has hung over local government in the previous years and provides local people and their representatives with new opportunities.

With strong leadership, the best days of cities lie ahead. So be it for Lahore. Lahore in coming days is an exciting, diverse, urban, and a futuristic city—a good place to live as well as to work and do business. It also is an exciting time for all those involved in the art and politics of city building. The right principles and the right leadership, together we can make a difference in Lahore.

Amer Mahmood should be more than a ribbon-cutter. Although he does plenty of those over and above his prolific role, he must also heighten further his attention on community safety, cleaning up the city, and making the environment business friendly. He should be involved in determining the vision for the city, not in terms of day-to-day administration, but as the key figure in deciding policy and direction for growth.

To be a good Nazim of pride, Amer Mahmood must articulate the vision of a better place and future; must lay down the challenge to constantly do better – to never rest on laurels – then cheer the community along as they work at delivering that vision; the economy, jobs, life-long education, transport, public safety, health, well-being and always, the environment.

He must reach for this vision using the tools of the 21st Century; even anticipating tools not yet even made. We don’t want the smokestacks of yesterday, we want the technology of tomorrow. Lahore is ready for a progressive city that focuses on the future. He should reach beyond what he knows to grasp and that might be a bit ahead of its time. Asif J. Mir, Organizational Transformation

The Changing Face of Public Management

There will be absolutely changed conditions under which public managers will operate in the future, some of the areas of knowledge, skills, and attitudes that they will be required to possess, and some of the pathways public managers might explore in order to move toward the future.

There will be an extraordinary explosion of new knowledge and technological innovations, especially in the areas of information sciences, genetics, materials, instrumentation, automation, and space. Our public managers will wade into an age of extraordinary technological change and have to accommodate themselves and the institutions to dramatically different bodies of knowledge and technological innovations.

They will not only have to cope with and employ their expanded knowledge and technological capacity, they will have to learn to use this knowledge and technological capacity for the benefit of society. In the technological world of the future, there will be even greater temptations for them to be captured by technology, to fall prey to “technological imperative,” and to allow rational technical interests to supercede human concerns and those of values. Finding ways of employing advanced technologies so as to enhance rather than restrict their capacity for leadership, creativity, and personal responsibility will be a serious challenge.

In the future, knowledge and information will prevail. And if information is power, then those who have information will indeed have power. But who will have information? Information will be increasingly centralized and controlled and marketed through traditional economic and political processes. It will be widely distributed throughout society, so that increasing rather than decreasing numbers of people will have information and in turn have power. Such a possibility will lead to “the twilight of hierarchy,” to be inevitable.

Combining these issues, we can safely predict that the knowledge or information that our public managers will be able to access will be tremendous, to the point that the quantity of information will no longer be the most important issue. Rather the key question will be how to organize this information for human purposes. This means that public administration will have to learn to organize information in a fashion that will facilitate the pursuit of important public purposes. The great challenge will be to organize information so that we can enhance the process of democratic decision-making, of consensus building, and of dialogue and deliberation.

There’s no question that we will have the capacity to organize information for dramatic new public purposes, to restructure our structures of governance in dramatic ways. But what will our choices be? Imagine a computer in Islamabad that could reach out into every home, so that on any occasion that a major policy decision was required, an appropriate message could go out to all the citizens and their answers could guide public policy - a process that would approximate pure democracy.

The globalization of society is obvious today, though in twenty-five years or so, we may experience trans-globalization or beyond, as the frontiers of the oceans and space are extended even further. Already we are thinking more in global terms. However, our managers are still thinking in terms of traditional institutions operating in a new global context. They are not yet asking how they reconfigure businesses and governments so as to carry out a global vision. How do they encourage businesses and governments to assume global responsibilities rather than those defined in terms of one’s own self interest? For example, how can Pakistan move toward sustainable development and environmental justice on a global basis?

One obvious casualty of the global age may be the nation-state, replaced not necessarily by a new global or interplanetary federation but possibly by new forms of governance far beyond those we can imagine today.

In future our public administration should know the importance of “responsibilities” rather than “functions” of government. While a large part of the current worldwide debate over privatization or outsourcing speaks to the question of which “functions” belong where, the new debate will necessarily focus on public responsibilities and speak in a language of ethics, citizenship and the public interest.

In reinvented government or the new public management, customers shall replace citizens - or, to put it differently, the integrative role of citizenship has been reduced to the narrow self-interest of customership - in government as in business.

Indeed, we think the job of all public managers will increasingly be more than directing or managing our public organizations. It will be not merely “steering” or “rowing” but “building the boat.” The new public manager will construct networks of varied interests that can work effectively to solve public problems. In doing so, it will be the job of the public administrator to promote pluralism, to create opportunities for constructive dissent, to preserve that which is distinctive about individuals and groups, and to provide an opportunity for diverse groups to share in establishing future directions for the community. The administrator will play a substantial role in diminishing polarization, teaching diversity and respect, building coalitions, resolving disputes, negotiating and mediating. The work of the top public managers will thus be - to build community.

There are two broad areas that public managers will need to explore in order to fashion a response to the trends. These emerging trends will turn public management both “inside-out” and “upside-down.” Public management will be turned “inside-out” as the largely internal focus of management in the past is replaced by an external focus, specifically a focus on citizens and citizenship. Public management will be turned “upside-down” as the traditional top-down orientation of the field is replaced - not necessarily by a bottom-up approach, but by a system of shared leadership.

In the past public administration has been largely focused on what happens within the public bureaucracy. The future will require that it dramatically refocus its attention on the world outside, particularly the world of citizens and citizenship. Asif J. Mir, Organizational Transformation

21st Century Business Leaders

In comparing the desired characteristics of future business leaders with the desired characteristics of the past business leaders there are both similarities and differences. Many qualities of effective leadership are seen as being important for yesterday, today and tomorrow. Characteristics like vision, integrity, focus on results and ensuring customer satisfaction which are still alien to Pakistan, are factors that were critical in the past and will be so in the future.

21st Century leaders will be thinking globally, appreciating cultural diversity, demonstrating technological savvy, building partnerships and sharing leadership.

Globalization is a trend that will have a major impact on the leader of the future. In the past, even major companies could focus on their own country or, at most, their own region. Those days are soon going to be over. The trend toward globally connected markets is likely to become even stronger in the future. Not only would leaders need to understand the economic implications of globalization; they will also have to understand the legal and political implications.

Two factors that are seen as making global thinking a key variable for the future are the dramatic projected increases in global trade and integrated global technology. There will be difficulty buying something made in one country because it will almost be impossible to determine what percent of the product is actually made in that country. Future leader will need to spend time in multiple countries to better understand how multi-country trade could help their organizations achieve a competitive advantage. In an environment where competitive pressures are rapidly increasing, producers will have to learn how to manage global production, marketing and sales teams.

New technology is another factor that is going to make global thinking a requirement for future leader. With the use of new technology it will be feasible to export even office and "white collar" work around the world. Computer programmers in Pakistan will communicate with designers in Italy to help develop products that will be manufactured in Indonesia and sold in Brazil. Leaders who are stuck in local thinking will be hard-pressed to compete in a global marketplace. Leaders who can make globalization work in their organization's favor will have a huge competitive advantage.

As the importance of globalization increases, future leaders will also need to appreciate cultural diversity. They will have to understand not only the economic and legal differences, but also the social and behavioral differences that are part of working around the world. Respect for differences in people is one of the most important qualities of a successful global leader. Developing an understanding of other cultures will not be just an obligation, it will be considered as an opportunity.

The appreciation of cultural diversity will need to include both the "big things" and "small things" that make up a unique culture. For example, few Europeans or Americans who work in the Middle East have taken the time to read (much less understand) the Qur’an.

The ability to motivate people in different cultures would become increasingly important. Motivational strategies that are effective in one culture may actually be offensive in another culture. Leaders who can effectively understand, appreciate and motivate colleagues in multiple cultures will become an increasingly valued resource in the future.

Technological savvy will be a key competency for the global leader of the future. It means that every future leader will be a gifted technician or a computer programmer. It also means that leaders will need to understand how the intelligent use of new technology can help their organizations; recruit, develop and maintain a network of technically competent people; know how to make and manage investments in new technology and be positive role models in leading the use of new technology.

New technology would become a critical variable that will directly impact organization's core business. I however feel pity for Pakistani executives who stubbornly think that they are either "too busy" or "too important" to learn the power of new tools. The organizations that have technologically savvy leaders will have a competitive advantage over organizations that did not.

Many of the future leaders will see the management of knowledge workers to be a key factor in their success. Knowledge workers are people who know more about what they are doing that their managers do.

In dealing with knowledge workers old models of leadership will not work. Telling people what to do and how to do it becomes ridiculous. The leader will be more in a mode of asking for input and sharing information. Knowledge workers of the future may well be difficult to keep. They will probably have little organizational loyalty and view themselves as professional "free agents" who will work for the leader who provides the most challenge and opportunity. Skills in hiring and retaining key talent will be a valuable commodity for the leader of the future. Sharing leadership may be one way to help demonstrate this skill.

To successfully prepare for the next millennium, tomorrow's organizations will have to either change the mind-set of many leaders or change their employment status. For leaders who are near retirement, this may not be an issue. For middle-aged leaders who lack the needed new skills this may be a challenge. Leaders will have to learn why the new skills are important. They will have to understand what they need to learn and be shown how they can best learn it.

The "bad news" is that many existing leaders do not see the value of these new competencies. The "good news" is that almost all of the top high-potential future leaders do see the value of these new competencies. Future leaders may be recruited to help mentor and develop present leaders. If future leaders have the wisdom to learn from the experience of present leaders and present leaders have the wisdom to learn new competencies from future leaders, both parties can share leadership in a way that can benefit their organization. Asif J. Mir, Organizational Transformation